Reset Docking Station

Reset Docking Station

  1. Unplug your Surface Dock from the power connector on the back of the dock.

  2. Reset the dock PSU by unplugging it from the power outlet and waiting 5 seconds.

  3. Reconnect the power connector to the dock, then plug the dock PSU into an electrical outlet.


    • Related Articles

    • Maximizing battery life for Surface Pro tablet

      This article provides tips to maximize and preserve your battery's life in your Surface Pro tablet The capacity of lithium-ion cells will diminish after a certain number of charge/discharge cycles. This will result in shorter intervals between ...
    • Microsoft Warranty

      To claim a warranty service on your Microsoft hardware (includes docking station, keyboard, mouse, and Surface tablet) Navigate to https://support.serviceshub.microsoft.com/supportforbusiness Sign in using your personal or business Microsoft account. ...
    • iPad charging best practices

      Tips for iPad charging 1. Avoid overcharging Remove charger cord after it reaches 100%. Try not to leave the iPad charging more than necessary 2. Turn on Optimized battery charging Settings > Battery > Charging > Toggle on optimized battery charging ...
    • NVR Password Management Practice

      In an effort to provide the best service possible, Zenxeon has made it standard practice to retain administrative credentials for all NVRs/camera systems that we service. With this access, we are able to maintain independent user accounts (with ...
    • How to Check and Install Windows Updates for Windows 10 and 11 to Boost Performance

      Regularly updating your Windows 10 or Windows 11 computer can significantly enhance its processing performance. Here's how: Note: This guide is designed for users who have access to a front counter Windows Surface Pro or a front counter/office Dell ...