Printer Network Connectivity on Windows 10 and 11

Printer Network Connectivity on Windows 10 and 11

Basic Troubleshooting: Printer Network Connectivity on Windows 10 and 11


Notes
This guide is designed for users who have access to a WIndows PC (laptop or desktop)  and have a printer needing a connection to that PC

Troubleshooting Steps:


1. Check Physical Connections

      Ensure that your printer is powered on and properly connected to your computer. Confirm if the printer is connected via USB, Ethernet, or Wi-Fi.
            You can verify the USB or Ethernet connection by checking for physical cables connected to the printer
            Trace back any USB or Ethernet cable to verify where the other end is connected to.
            Wi-Fi will need to be checked in the printer's settings menu. Typically found under Network > WLAN or Wi-Fi

2. Printer Status:

      On your computer:
      For Windows 10 > Settings > Devices > Printers & Scanners
      For Windows 11 > Settings > Bluetooth & Devices > Printers & Scanners
      Check if your printer is listed and marked as "Ready."
      If not, please note error

3. Restart Your Printer:


  - Sometimes, simply turning your printer off and then back on can resolve connectivity issues.

4. Restart Your Computer:

  - Restarting your computer can help refresh the printer connection.

5. Default Printer:

  - Make sure your desired printer is set as the default printer. Right-click on your printer in the "Printers & scanners" settings and select "Set as default printer."

6. Network Connection:

  - If your printer is network-connected, ensure it's on the same network as your computer.

7. Update Windows:

   - Keep your Windows up to date by installing the latest updates. They often contain fixes for printer issues.

8. Contact Support:

  - If all else fails, contact the printer manufacturer's customer support or consult with our IT department via ticket submission for further assistance.

Note: Remember that troubleshooting steps can vary depending on the specific printer model and the version of Windows you're using. It's always a good idea to refer to your printer's manual or the manufacturer's website for model-specific guidance.

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