General
How to create users or change their passwords
This article is intended for customers who have Windows computers. Creating user: You will need to be signed into an Administrator account to complete this 1. In your Windows search bar, type in "computer management". Select the system app from the ...
Setting up & accessing voicemail with GoTo
Setting Up & Accessing Voicemail Navigate to admin.goto.com. It should navigate you to a webpage like below Use the email and password you set up when initializing your GoTo Setup. If you did not set up a password, it will ask you set up a new one ...
Installing Capture Client on Mac
https://www.sonicwall.com/support/knowledge-base/capture-client-mac-installation-sentinelone-is-not-enforcing-security/220509101126373 or If the SentinelOne icon shows "Needs user attention" or these messages "Authorize SentinelOne Network Extension ...
Verifone Credit Card Readers Not Connected to Network
This guide is designed for users who have access to functional Ethernet cables and an internal WiFi network. Troubleshooting Ethernet Connected Devices For P400+ Check Cable Connections - Trace the cable coming out of the back of the credit card ...
Computer monitor is not displaying any output
Troubleshooting Computer Monitor Display This guide is designed for users who have access to a Dell Optiplex desktop as their primary workstation with a connected monitor by a VGA, DisplayPort, or HDMI cable If your monitor shows "No Signal" or "No ...
Hikvision Camera App
Hikvision has changed the app used to access cameras on a phone. For iPhone - Hik Connect For Android - Guarding Vision Please see attached documents walking you through setting these up.
iPad battery life and warranty checks
For iPad warranty checks: https://checkcoverage.apple.com/ Battery life: All rechargeable batters become less effective as they chemically age. iPads have lithium-ion batteries, as they chemically age the amount of charge they can hold diminishes ...